London Southend Airport launches new partnership with Canine Concern AirPaws Crew

London Southend Airport has brought man’s best friend to the airport this week by launching an exciting new partnership with Canine Concern.

Canine Concern’s four-legged friends will roam the terminal with their accompanying handlers every week to offer friendly cuddles and comfort to passengers at the airport.

Therapy Dogs are known to reduce anxiety and can help nervous fliers regain their confidence.

Canine Concern are already regular visitors to schools, nursing homes and court houses, where the dogs have been proven to help improve mental health and wellbeing, alleviate stress and calm nerves.

The team of six Therapy Dogs are specifically trained by Canine Concern to help passengers feel welcomed and relaxed at the airport. The AirPaws Crew will be easily identifiable in their branded t-shirts and their loveable dogs will be sporting blue bandanas.

From Labradors to English Bull Dogs, the AirPaws Crew will be on hand to comfort passengers and bring an even more enjoyable experience to London Southend Airport.

Canine Concern Airpaws Crew

Valerie Fillery CEO of Canine Concern CIO said: “We are very excited to be working with Southend Airport and greatly hope our Dogs will bring joy to those they encounter – particularly any anxious passengers. Our Charity has a long-established reputation for bringing joy to the lives of others in various community settings – and so our being able to extend this to Southend Airport is a great result.”

Glyn Jones, CEO of Stobart Aviation, said: “We are delighted to enter into this new partnership with Canine Concern, as well as adding 6 new furry friends to the London Southend team.  As London’s favourite airport, we continue striving to make our airport stress-free and enjoyable for all passengers traveling through the airport. We look forward to seeing the smiles the AirPaws Crew will bring to travellers and are proud to partner Canine Concern AirPaws.”


London Southend Airport is consistently ranked the best London airport by consumer group Which?. It was also voted best UK airport (under three million capacity) by the Airport Operator’s Association in 2018.

Serving close to 2.3 million passengers in 2019, London Southend offers services to around 40 domestic and European cities. The terminal has its own dedicated train station fewer than 100m from its entrance, with up to six trains an hour to central London, taking just 52 minutes to Liverpool Street. All airport car parks are located a handful of minutes from the terminal entrance.

More at on Twitter @southendairport, Facebook @LondonSouthendAirport and Instagram @londonsouthendairport.


Canine Concern CIO was established by founder Eve Waring in 1988.  Eve saw how much dogs could benefit people – especially older people, and people with disabilities and health conditions.

Canine Concern covers England and Wales – and has an increasing membership of dog owners – and their dogs who go through training and assessment prior to becoming volunteers.

Learn more about the Charity here:

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If you’re on Social Media and you wish to share photos of The Canine Concern AirPaws Crew – please use the #AirPawsCrew